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shoppy.customer.reset(resetToken, newPassword)
Resets the customer’s password using the token received via email. On success, automatically logs in the customer.

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Parameters

ParamTypeRequiredDescription
resetTokenstringYesToken from reset email URL
newPasswordstringYesNew password

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Returns

Promise<ShopifyCustomer> - The authenticated customer.

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Throws

  • Error - If token is invalid/expired or password doesn’t meet requirements.

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Examples

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Reset password page

// URL: /reset-password?token=CUSTOMER_ID/RESET_TOKEN

const urlParams = new URLSearchParams(window.location.search)
const resetToken = urlParams.get('token')

document.querySelector('#reset-form').addEventListener('submit', async (e) => {
    e.preventDefault()

    const password = document.querySelector('#password').value
    const confirmPassword = document.querySelector('#confirm-password').value

    if (password !== confirmPassword) {
        showError('Passwords do not match')
        return
    }

    try {
        await shoppy.customer.reset(resetToken, password)

        showSuccess('Password updated! Redirecting to your account...')
        setTimeout(() => {
            window.location.href = '/account'
        }, 2000)
    } catch (error) {
        showError(error.message)
    }
})

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Extract token from Shopify reset URL

// Shopify reset URLs look like:
// https://yourstore.myshopify.com/account/reset/CUSTOMER_ID/TOKEN

function extractResetToken(url) {
    const match = url.match(/\/reset\/(\d+)\/([a-z0-9-]+)/i)
    if (match) {
        return `${match[1]}/${match[2]}`
    }
    return null
}

// On your reset page
const resetToken = extractResetToken(document.referrer) ||
                   new URLSearchParams(location.search).get('token')
Reset tokens expire after a period set by Shopify. If the token is expired, prompt the user to request a new reset email.